Shipments and returns Your pack shipment Packages are generally dispatched within 48 hours of receiving your payment. The standard shipping method is by letters off without signature. If you prefer delivery with signature, an additional cost will be applied, thank you for contacting us. Shipping charges include packaging, handling and postage. They may contain a fixed and a variable component based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay shipping costs for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products ..